Help Authoring

Help Authoring

Regardless of how much you test the usability of your software, some users may become stumped or never fully grasp the power of the product in front of them. Quality online help can be the critical link between your development efforts and the success of your product’s users.

When you work with WritingZone, you receive

    • Online help experts—Our online help developers are experts at using the most current development tools such as RoboHelp and MadCap Flare to generate rich, user-friendly online documentation systems.
    • Flexibility and dependability— We can be flexible to your deadlines, assigning one writer or a team of writers to complete your help system within your timeframe. And, working with us means that you don’t have to manage a writer—we’ll do that for you. All you’ll need to do is provide us access to your subject matter experts, products, and any existing documentation, and we’ll ensure you receive a professional online help system on time.
    • Writers with experience in your industry—We have writers on staff with experience in various industries, such as information technology, telecommunications, software development, healthcare, and transportation, and we can match your project to the writer with experience in your particular industry.
    • A competitive rate—To accommodate both your documentation needs and your budget, we present you with a proposal that outlines our project plan and presents you with a cost-effective solution.
    • On-going documentation support—Once your online help system is complete, WritingZone remains available to you as your on-demand resource. When the help system requires updates, we offer you a quick turnaround without increasing the standard rate.

Online Help Systems / Help Authoring Tools

WritingZone is experienced in creating concise, intuitive online help systems for software applications. We’re skilled in the industry-standard development tools, such as RoboHelp and MadCap Flare, and we understand the technology behind modern context-sensitive help systems.

Products that can benefit from an integrated help system include

  • Consumer software
  • Enterprise applications
  • Web-based applications
  • Intranets
  • Online portals

Facing tight schedules and limited internal resources? Let’s talk about your project.