FAQs

  • outsourcing tech writing, documentation, and help authoring in RoboHelpWhy should I outsource my writing and editing?
    Many companies outsource their documentation projects because they don’t have the time, money, or resources to devote to them. It makes good business sense. By outsourcing your projects to professionals, you pay only for the time they work. And, you avoid paying for the benefits, real estate, equipment, and training that a permanent employee requires.
  • What’s covered in WritingZone’s contract?
    Our contract includes:

    • Description of the deliverables
    • Schedule of deliverables and due dates
    • Invoice and payment terms
    • Termination policy
    • Confidentiality agreement
  • What is the WBENC and how does WritingZone’s certification benefit me?
    The Women’s Business Enterprise Council (WBENC) is the nation’s largest third-party certifier of businesses owned and operated by women in the U.S. WBENC’s national standard of certification is a meticulous process that includes an in-depth review of the business and a site inspection. By including women-owned businesses among their vendors, corporations and government agencies demonstrate their commitment to fostering diversity and the continued development of their supplier diversity programs. For more information, visit the WBENC website.
  • How do we get started?
    Use the Tell Us About Your Project form on this website to send us the details of your project. We’ll reply to you within 24 hours. After we discuss your project with you and determine the deliverables and due dates, we’ll send you a sample contract that includes a quote. Then, the process begins.
  • What size projects does WritingZone handle?
    We can provide you with one writer or a team of writers to complete your short- or long-term project. From a single project to a completely outsourced documentation team, WritingZone provides your total documentation solution.
  • What other resources can you recommend?
    We partner with the following businesses to provide you with all the resources you need for your documentation projects:For graphic services , we recommend Kouba Graphics, Inc. Their artists specialize in creative designs and can produce visually appealing ads, flyers, brochures, websites, newsletters, books, and manuals. They can also take care of your printing needs.For translation services , we recommend Teneo Linquistics Company. Using a global network of translators and qualified linquists, TLC currently offers services in more than 60 languages. Their services include translation, editing and proofreading, cultural consulting, project management, and multilingual DTP and print.