Part II: How a Technical Writer Can Save You Money—The Hidden Costs of Outdated Technical

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Part One of How a Technical Writer Can Save You Money discussed how a technical writer can reduce your help desk support. But another way a technical writer can save you money is by ensuring your documentation remains current. Outdated technical documentation can cut into your profit in many ways and, in extreme cases, can lead […]

Part I: How a Technical Writer Can Save You Money—Reduce Your Help Desk Support

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That product you’ve been working on—the one you’ve poured your heart and soul into—has a beginning. Maybe it was the day the idea was born or perhaps the day the idea was approved for production. And since that time, many hours of research, development, and testing have gone into the product. Then, finally, you reach […]

Why Developers Shouldn’t Write User Documentation

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Product developers serve a very important purpose in today’s world. Through trial and error, developers use a range of skills to create a valuable product for consumers. In an effort to make the product as desirable as possible, developers maximize the product’s features—for example, by making it energy efficient, cost effective, multi-purpose, or low maintenance. In short, […]